/* ==========================================================================
   FlamingoFlow UI theme - portable stylesheet
   Extracted from imgeditor/panel/includes/panel.php + admin/assets/css/admin.css
   Framework-agnostic. Plain CSS, no build step, no dependencies.

   Requires (put in <head> before this file):
     <link rel="preconnect" href="https://fonts.googleapis.com">
     <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>
     <link href="https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&display=swap" rel="stylesheet">
   ========================================================================== */

/* --------------------------------------------------------------------------
   1. TOKENS
   Warm cream background, near-black warm ink, green as the single brand
   accent. Blue is messaging-only. Pink is soft-danger + avatars. Amber is
   warning + stars.
   -------------------------------------------------------------------------- */
:root{
    /* Surfaces */
    --bg:#F7F5F1;           /* app background (warm cream) */
    --card:#FFFFFF;         /* every raised surface */
    --border:#E9E4DC;       /* default hairline */
    --border-2:#F0EEEA;     /* inner dividers, hover fill, track fill */

    /* Ink */
    --dark:#1E1B16;         /* primary text, active nav, dark buttons */
    --muted:#6B655B;        /* secondary text */
    --muted-2:#9A927F;      /* labels, timestamps, placeholders */

    /* Brand */
    --green:#16A34A;
    --green-d:#157A3E;

    /* Accents */
    --pink:#FDEEF2;         /* soft danger bg, avatar bg */
    --pink-2:#F9D2DE;       /* pink border, nav badge */
    --pink-ink:#8A2540;     /* text on pink */
    --amber:#FBBC04;        /* stars, warnings, internal notes */
    --amber-d:#B47B12;      /* text on amber */

    /* Messaging only - never use blue for brand chrome */
    --blue:#0A84FF;
    --blue-d:#0B6FD1;
    --blue-bg:#EAF3FF;

    /* Geometry - large radii, pills for anything clickable */
    --r-sm:10px;
    --r:14px;
    --r-lg:20px;
    --r-xl:22px;
    --pill:999px;

    /* Effects */
    --shadow-card:0 1px 2px rgba(30,27,22,.04);
    --shadow-hover:0 8px 24px rgba(30,27,22,.08);
    --shadow-pop:0 16px 48px rgba(30,27,22,.14);
    --shadow-modal:0 24px 60px rgba(30,27,22,.30);
    --ring:0 0 0 3px rgba(22,163,74,.16);
    --ease:cubic-bezier(.22,.61,.36,1);

    /* Semantic aliases (admin.css naming - keep both, some markup uses these) */
    --text-primary:var(--dark);
    --text-secondary:var(--muted);
    --text-muted:var(--muted-2);
    --bg-app:var(--bg);
    --bg-card:var(--card);
    --bg-subtle:var(--border-2);
    --bg-hover:var(--border-2);
    --danger:#B4224A;
    --danger-soft:var(--pink);
    --info:#2456A6;
    --info-soft:#EAF1FB;
    --success:var(--green-d);
}

/* --------------------------------------------------------------------------
   2. RESET + BASE
   -------------------------------------------------------------------------- */
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{
    background:var(--bg);
    color:var(--dark);
    font-family:'Plus Jakarta Sans',system-ui,-apple-system,Segoe UI,Roboto,sans-serif;
    -webkit-font-smoothing:antialiased;
    font-size:15px;
    line-height:1.5;
}
a{color:inherit;text-decoration:none}
button{font-family:inherit}
input[type=checkbox],input[type=radio]{accent-color:var(--green)}

/* --------------------------------------------------------------------------
   3. APP SHELL - fixed sidebar + scrolling main column
   -------------------------------------------------------------------------- */
.pnl-wrap{display:flex;min-height:100vh}

.pnl-side{width:240px;flex-shrink:0;background:var(--card);border-right:1px solid var(--border);display:flex;flex-direction:column;position:sticky;top:0;height:100vh}
.pnl-logo{padding:22px 20px 14px}
.pnl-logo img{height:30px;width:auto;display:block}
.pnl-nav{flex:1;overflow-y:auto;padding:8px 12px}
.pnl-nav-item{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:12px;color:var(--muted);font-weight:700;font-size:14.5px;margin-bottom:2px;transition:background .12s,color .12s}
.pnl-nav-item:hover{background:var(--border-2);color:var(--dark)}
.pnl-nav-item.active{background:var(--dark);color:#fff}
.pnl-nav-item .ic{display:flex;width:19px;height:19px;flex-shrink:0}
.pnl-nav-badge{margin-left:auto;background:var(--pink-2);color:var(--pink-ink);font-size:11px;font-weight:800;padding:1px 8px;border-radius:var(--pill)}
.pnl-nav-item.active .pnl-nav-badge{background:rgba(255,255,255,.18);color:#fff}

/* Dark promo/usage card pinned above the user row */
.pnl-plan{margin:12px;background:var(--dark);color:#fff;border-radius:16px;padding:14px 15px}
.pnl-plan h4{margin:0 0 2px;font-size:13.5px;font-weight:800}
.pnl-plan .bar{height:4px;background:#3A3630;border-radius:var(--pill);overflow:hidden;margin-top:10px}
.pnl-plan .bar>span{display:block;height:100%;background:var(--green);border-radius:var(--pill)}
.pnl-plan .meta{font-size:11.5px;color:#B8B2A6;margin-top:7px}

.pnl-user{display:flex;align-items:center;gap:10px;padding:12px 16px;border-top:1px solid var(--border)}
.pnl-ava{width:32px;height:32px;border-radius:50%;background:var(--pink);color:var(--pink-ink);display:flex;align-items:center;justify-content:center;font-weight:800;font-size:12.5px;flex-shrink:0}
.pnl-user .nm{font-size:13px;font-weight:800;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.pnl-user .sub{font-size:11px;color:var(--muted-2);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

.pnl-main{flex:1;min-width:0;overflow-y:auto;height:100vh}
.pnl-inner{max-width:1020px;margin:0 auto;padding:40px 40px 80px}
/* .wide turns the main column into a full-height flex app (inbox, editor) */
.pnl-main.wide{overflow:hidden}
.pnl-main.wide .pnl-inner{max-width:none;margin:0;padding:0;height:100vh;display:flex;flex-direction:column}

/* Sticky admin/impersonation warning strip above everything */
.pnl-imp{position:sticky;top:0;z-index:120;background:var(--dark);color:#fff;display:flex;align-items:center;gap:14px;padding:9px 18px;font-size:13.5px;font-weight:700;border-bottom:2px solid var(--amber)}
.pnl-imp .dot{width:8px;height:8px;border-radius:50%;background:var(--amber);flex-shrink:0;box-shadow:0 0 0 4px rgba(251,188,4,.22)}
.pnl-imp .nm{color:var(--amber)}
.pnl-imp form{margin:0 0 0 auto}
.pnl-imp .exit{background:#fff;color:var(--dark);border:none;border-radius:var(--pill);padding:6px 15px;font-weight:800;font-size:12.5px;cursor:pointer}
.pnl-imp .exit:hover{background:var(--amber)}

/* --------------------------------------------------------------------------
   4. TYPE
   -------------------------------------------------------------------------- */
h1.pnl-h1{font-size:40px;font-weight:800;letter-spacing:-.03em;margin:0 0 6px}
.pnl-sub{font-size:16px;color:var(--muted);font-weight:600;margin:0}
.pnl-eyebrow{font-size:11.5px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:var(--muted-2)}

/* --------------------------------------------------------------------------
   5. CARDS + GRIDS + STATS
   -------------------------------------------------------------------------- */
.card{background:var(--card);border:1px solid var(--border);border-radius:var(--r-lg);padding:24px}
.card+.card{margin-top:18px}
.card-tight{padding:18px 20px}

.grid{display:grid;gap:16px}
.grid-2{grid-template-columns:repeat(2,1fr)}
.grid-3{grid-template-columns:repeat(3,1fr)}
.grid-4{grid-template-columns:repeat(4,1fr)}
.grid-auto{grid-template-columns:repeat(auto-fit,minmax(min(330px,100%),1fr))}
/* .card+.card margin would step grid rows out of alignment */
.grid .card+.card{margin-top:0}

.stat{background:var(--card);border:1px solid var(--border);border-radius:18px;padding:20px 22px}
.stat .lab{font-size:11.5px;font-weight:800;letter-spacing:.07em;text-transform:uppercase;color:var(--muted-2)}
.stat .val{font-size:34px;font-weight:800;letter-spacing:-.02em;margin-top:6px;line-height:1}
.stat .foot{font-size:13px;color:var(--muted);margin-top:6px;font-weight:600}
/* Amber tone for a counter that wants looking at - pending sends, a phone that has
   gone quiet. Not an error, so it must not read as one. */
.stat-warn{border-color:var(--amber);background:#FEFBF0}
.stat-warn .lab,.stat-warn .val,.stat-warn .foot{color:var(--amber-d)}

/* --------------------------------------------------------------------------
   6. BUTTONS - always pills
   -------------------------------------------------------------------------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:none;cursor:pointer;font-weight:800;font-size:14.5px;border-radius:var(--pill);padding:12px 22px;transition:filter .12s,background .12s,border-color .12s}
.btn:hover{filter:brightness(.97)}
.btn-primary{background:var(--green);color:#fff}
.btn-dark{background:var(--dark);color:#fff}
.btn-ghost{background:var(--card);color:var(--dark);border:1px solid var(--border)}
.btn-ghost:hover{background:var(--border-2)}
.btn-blue{background:var(--blue);color:#fff}
.btn-danger{background:var(--pink);color:var(--pink-ink);border:1px solid var(--pink-2)}
.btn-danger:hover{background:#F8D9E1;filter:none}
.btn-sm{padding:8px 16px;font-size:13px}
.btn-block{width:100%}
.btn:disabled{opacity:.5;cursor:not-allowed;filter:none}

/* Square icon-only button (bell, attach, overflow) */
.btn-icon{display:inline-flex;align-items:center;justify-content:center;width:38px;height:38px;border-radius:12px;border:1px solid var(--border);background:var(--card);color:var(--muted);cursor:pointer;transition:background .1s,color .1s,border-color .1s}
.btn-icon:hover{background:var(--border-2);color:var(--dark)}
.btn-icon svg{width:19px;height:19px}

/* --------------------------------------------------------------------------
   7. CHIPS, BADGES, PILL SEGMENTED CONTROL
   -------------------------------------------------------------------------- */
.chip{display:inline-flex;align-items:center;gap:6px;border-radius:var(--pill);padding:6px 14px;font-weight:700;font-size:13px;border:1px solid var(--border);background:var(--card);color:var(--dark);cursor:pointer}
.chip.on{background:var(--dark);color:#fff;border-color:var(--dark)}

.badge{display:inline-block;border-radius:var(--pill);padding:3px 11px;font-size:12px;font-weight:800}
.badge-success{background:#E6F4EA;color:var(--green-d)}
.badge-neutral{background:var(--border-2);color:var(--muted)}
.badge-warning{background:#FDF3D8;color:var(--amber-d)}
.badge-danger{background:var(--pink);color:var(--pink-ink)}
.badge-info{background:var(--info-soft);color:var(--info)}

/* Radio group rendered as one pill with dark selected segment */
.pm-seg{display:inline-flex;gap:3px;padding:3px;border:1px solid var(--border);border-radius:var(--pill);background:var(--card)}
.pm-seg input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}
.pm-seg span{display:block;padding:6px 14px;border-radius:var(--pill);font-size:12.5px;font-weight:800;color:var(--muted);white-space:nowrap;cursor:pointer}
.pm-seg input:checked+span{background:var(--dark);color:#fff}
.pm-seg input:focus-visible+span{box-shadow:0 0 0 3px rgba(22,163,74,.28)}

/* --------------------------------------------------------------------------
   8. TABS - underline, dark active. Panels toggle with .hide
   -------------------------------------------------------------------------- */
.tabs{display:flex;gap:4px;flex-wrap:wrap;border-bottom:1px solid var(--border)}
.tab{appearance:none;border:none;background:none;font:inherit;font-size:13.5px;font-weight:800;color:var(--muted);padding:10px 15px;cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-1px;transition:color .1s,border-color .1s}
.tab:hover{color:var(--dark)}
.tab.on{color:var(--dark);border-bottom-color:var(--dark)}
.tab-panel.hide{display:none}
.tab-panel>.card:first-child{margin-top:0}

/* --------------------------------------------------------------------------
   9. FORMS
   -------------------------------------------------------------------------- */
input.pnl-in,textarea.pnl-in,select.pnl-in{width:100%;border:1px solid var(--border);border-radius:var(--r);padding:13px 16px;font-size:15px;color:var(--dark);background:var(--card);outline:none;font-family:inherit}
input.pnl-in:focus,textarea.pnl-in:focus,select.pnl-in:focus{border-color:var(--green)}
textarea.pnl-in{resize:vertical;line-height:1.55}
label.pnl-lab{display:block;font-size:13px;font-weight:800;margin-bottom:7px}
.pnl-hint{font-size:12.5px;color:var(--muted);margin-top:6px;font-weight:600}

/* Search input with a leading icon slot */
.ff-search{position:relative;display:flex;align-items:center}
.ff-search svg{position:absolute;left:14px;color:var(--muted-2);pointer-events:none}
.ff-search input{width:100%;font-family:inherit;font-size:14.5px;font-weight:600;color:var(--dark);background:var(--bg);border:1px solid var(--border);border-radius:12px;padding:12px 16px 12px 40px;outline:none;transition:border-color .12s,background .12s}
.ff-search input:focus{border-color:var(--dark);background:var(--card)}
.ff-search input::placeholder{color:var(--muted-2);font-weight:600}

/* Compact labelled filter select (chevron is an inline data-URI SVG) */
.ff-field{display:flex;flex-direction:column;gap:5px}
.ff-field>span{font-size:11px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;color:var(--muted-2);padding-left:2px}
.ff-field select{font-family:inherit;font-size:13.5px;font-weight:700;color:var(--dark);background:var(--card);border:1px solid var(--border);border-radius:var(--r-sm);padding:8px 30px 8px 12px;cursor:pointer;outline:none;appearance:none;-webkit-appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%236B655B' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center}
.ff-field select:focus{border-color:var(--dark)}

/* Custom switch. The native 13px checkbox reads as broken next to this UI,
   so anything the user actually decides with gets one of these. */
.ff-sw{display:flex;align-items:flex-start;gap:12px;cursor:pointer}
.ff-sw>input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}
.ff-sw>.tr{flex:none;width:44px;height:26px;margin-top:1px;border-radius:var(--pill);background:var(--border-2);border:1px solid var(--border);position:relative;transition:background .14s,border-color .14s}
.ff-sw>.tr::after{content:'';position:absolute;top:2px;left:2px;width:20px;height:20px;border-radius:50%;background:#fff;box-shadow:0 1px 3px rgba(30,27,22,.28);transition:transform .14s}
.ff-sw>input:checked+.tr{background:var(--green);border-color:var(--green)}
.ff-sw>input:checked+.tr::after{transform:translateX(18px)}
.ff-sw>input:focus-visible+.tr{box-shadow:0 0 0 3px rgba(22,163,74,.28)}
.ff-sw>input:disabled+.tr{opacity:.45}
.ff-sw .tx{font-size:14px;font-weight:800;line-height:1.35}
.ff-sw .sub{display:block;font-size:13px;font-weight:600;color:var(--muted);margin-top:3px}

/* Boxed radio/checkbox choice that turns green when selected */
.ff-opt{display:flex;gap:11px;align-items:flex-start;cursor:pointer;background:var(--card);border:1px solid var(--border);border-radius:var(--r);padding:14px 16px;transition:border-color .12s,background .12s}
.ff-opt>input{flex:none;width:17px;height:17px;margin:2px 0 0}
.ff-opt:has(>input:checked){border-color:var(--green);background:#F4FBF6}
.ff-opt .tx{font-size:14px;font-weight:800;line-height:1.35}
.ff-opt .sub{display:block;font-size:13px;font-weight:600;color:var(--muted);margin-top:3px}

/* --------------------------------------------------------------------------
   10. TABLES
   -------------------------------------------------------------------------- */
table.pnl-tbl{width:100%;border-collapse:collapse}
.pnl-tbl th{text-align:left;font-size:11px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;color:var(--muted-2);padding:0 12px 10px}
.pnl-tbl td{padding:12px;border-top:1px solid var(--border-2);vertical-align:middle}
.pnl-tbl tr:first-child td{border-top:none}
.tbl-wrap{overflow-x:auto;border-radius:var(--r-lg)}

/* --------------------------------------------------------------------------
   11. FEEDBACK - flash, banner, progress, empty state, toast
   -------------------------------------------------------------------------- */
.flash{display:flex;align-items:center;gap:10px;border-radius:var(--r);padding:13px 18px;font-weight:700;font-size:14px;margin-bottom:18px}
.flash-success{background:#E6F4EA;color:var(--green-d)}
.flash-error{background:var(--pink);color:var(--pink-ink)}
.flash-warning{background:#FDF3D8;color:var(--amber-d)}
.flash-info{background:var(--info-soft);color:var(--info)}

/* Pink-to-white gradient upsell / callout strip */
.banner{display:flex;align-items:center;gap:16px;background:linear-gradient(100deg,var(--pink),#fff);border:1px solid var(--pink-2);border-radius:18px;padding:18px 22px;margin-bottom:24px}
.banner .txt{flex:1}
.banner h3{margin:0 0 2px;font-size:16px;font-weight:800}
.banner p{margin:0;font-size:13.5px;color:var(--muted)}

.prog{height:8px;background:var(--border-2);border-radius:var(--pill);overflow:hidden}
.prog>span{display:block;height:100%;background:var(--green);border-radius:var(--pill);transition:width .4s var(--ease)}
.prog>span.amber{background:var(--amber)}
.prog>span.red{background:var(--danger)}

.empty-state{text-align:center;padding:56px 20px;color:var(--muted)}
.empty-state-icon{font-size:40px;margin-bottom:12px;opacity:.7}
.empty-state h3{color:var(--dark);font-size:15px;font-weight:800;margin:0 0 5px}
.empty-state p{font-size:13px;max-width:360px;margin:0 auto}

.toast-container{position:fixed;top:18px;right:18px;z-index:200;display:flex;flex-direction:column;gap:10px;max-width:380px}
.toast{display:flex;background:var(--card);border:1px solid var(--border);border-radius:var(--r);box-shadow:var(--shadow-pop);overflow:hidden;animation:ff-toast-in .25s var(--ease) both}
.toast-accent{width:4px;align-self:stretch;flex-shrink:0;background:var(--green)}
.toast-error .toast-accent{background:var(--danger)}
.toast-warning .toast-accent{background:var(--amber)}
.toast-info .toast-accent{background:var(--info)}
.toast-body{display:flex;align-items:flex-start;gap:10px;padding:13px 14px;flex:1}
.toast-message{font-size:13px;font-weight:600;color:var(--dark);line-height:1.45}
.toast-dismiss{border:none;background:none;color:var(--muted-2);font-size:17px;line-height:1;cursor:pointer;padding:0 2px}
.toast-dismiss:hover{color:var(--dark)}
@keyframes ff-toast-in{from{opacity:0;transform:translateX(16px)}to{opacity:1;transform:none}}

/* --------------------------------------------------------------------------
   12. MODAL
   .ff-mo.hide must stay compound: it has to beat the shared .hide utility
   -------------------------------------------------------------------------- */
.ff-mo{position:fixed;inset:0;z-index:80;background:rgba(30,27,22,.55);display:flex;align-items:center;justify-content:center;padding:20px}
.ff-mo.hide{display:none}
.ff-mo-box{position:relative;background:var(--card);border-radius:var(--r-xl);width:100%;max-width:560px;max-height:90vh;overflow-y:auto;padding:28px 30px;box-shadow:var(--shadow-modal)}
.ff-mo-x{position:absolute;top:10px;right:14px;appearance:none;border:none;background:none;font-size:26px;line-height:1;color:var(--muted);cursor:pointer}
.ff-mo-box h3{margin:0 0 6px;font-size:20px;font-weight:800}
.ff-mo-acts{display:flex;flex-wrap:wrap;gap:10px;margin-top:20px;align-items:center}
/* Underlined text button for the low-emphasis escape route in a modal */
.ff-link-btn{appearance:none;border:none;background:none;font:inherit;font-size:13.5px;font-weight:800;color:var(--muted);text-decoration:underline;cursor:pointer;padding:6px 2px}
.ff-link-btn:hover{color:var(--dark)}

/* --------------------------------------------------------------------------
   13. LISTS - timeline, activity, integration card
   -------------------------------------------------------------------------- */
.ff-tl{list-style:none;margin:0;padding:0;position:relative}
.ff-tl:before{content:"";position:absolute;left:7px;top:6px;bottom:6px;width:2px;background:var(--border-2)}
.ff-tl li{position:relative;padding:0 0 18px 28px}
.ff-tl li:last-child{padding-bottom:0}
.ff-tl .dot{position:absolute;left:2px;top:4px;width:12px;height:12px;border-radius:50%;background:var(--card);border:3px solid var(--muted-2)}
.ff-tl .dot.in{border-color:var(--blue)}
.ff-tl .dot.out{border-color:var(--green)}
.ff-tl .dot.send{border-color:var(--amber)}
.ff-tl .tt{font-weight:800;font-size:13.5px}
.ff-tl .tw{font-size:11.5px;color:var(--muted-2);font-weight:700;margin-left:8px}
.ff-tl .td{font-size:13px;color:var(--muted);margin-top:3px;line-height:1.45;word-wrap:break-word}

.ff-row-list>div{display:flex;align-items:center;gap:14px;padding:13px 0;border-top:1px solid var(--border-2)}
.ff-row-list>div:first-child{border-top:none}
.ff-row-list .t{font-weight:800;font-size:14px}
.ff-row-list .s{font-size:13px;color:var(--muted);font-weight:600}

/* Connected-service card: logo square, meta panel, actions pinned to bottom */
.int-card{display:flex;flex-direction:column}
.int-top{display:flex;align-items:flex-start;gap:13px}
.int-mark{width:42px;height:42px;border-radius:12px;color:#fff;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:17px;flex-shrink:0}
.int-id{flex:1;min-width:0}
.int-name{font-size:17px;font-weight:800;letter-spacing:-.01em}
.int-desc{font-size:13px;font-weight:600;color:var(--muted);margin-top:4px}
.int-top .badge{flex:none;margin-top:3px}
.int-meta{display:grid;grid-template-columns:1fr 1fr;gap:12px 14px;background:var(--bg);border-radius:var(--r);padding:14px 16px;margin-top:16px}
.int-meta>div:first-child{grid-column:1/-1}
.int-val{font-size:14px;font-weight:800;margin-top:4px;overflow-wrap:anywhere}
.int-sync{font-size:12.5px;font-weight:700;color:var(--muted-2);margin-top:8px}
.int-foot{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin-top:auto;padding-top:16px}
.int-foot form{margin:0}

/* --------------------------------------------------------------------------
   14. CSS-ONLY CHARTS
   -------------------------------------------------------------------------- */
.ff-chart{display:flex;align-items:flex-end;gap:3px;height:130px;padding-top:6px}
.ff-chart .bar{flex:1;min-width:0;background:var(--green);border-radius:3px 3px 0 0;opacity:.85}
.ff-chart .bar.z{background:var(--border);opacity:1}
.ff-funnel{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
.ff-funnel .n{font-size:26px;font-weight:800;letter-spacing:-.02em}
.ff-funnel .l{font-size:12px;font-weight:800;letter-spacing:.05em;text-transform:uppercase;color:var(--muted-2);margin-top:2px}
.ff-funnel .bar{height:6px;background:var(--border-2);border-radius:var(--pill);overflow:hidden;margin-top:10px}
.ff-funnel .bar>span{display:block;height:100%;background:var(--green);border-radius:var(--pill)}
.ff-legend{display:flex;gap:16px;font-size:12px;font-weight:700;color:var(--muted)}
.ff-legend i{display:inline-block;width:10px;height:10px;border-radius:3px;margin-right:6px}

/* --------------------------------------------------------------------------
   15. FILE DROPZONE
   -------------------------------------------------------------------------- */
.ff-dz{position:relative;border:2px dashed var(--pink-2);border-radius:16px;background:var(--pink);padding:26px 20px;text-align:center;cursor:pointer;transition:border-color .12s,background .12s}
.ff-dz:hover{border-color:var(--green);background:#F3FBF5}
.ff-dz.ff-dz-over{border-color:var(--green);background:#EAF7EE}
.ff-dz-input{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}
.ff-dz svg{color:var(--green);margin-bottom:8px}
.ff-dz-main{font-size:15px;font-weight:800;color:var(--dark)}
.ff-dz-browse{color:var(--green);text-decoration:underline}
.ff-dz-name{font-size:13.5px;font-weight:800;color:var(--green-d);margin-top:8px;word-break:break-all}
.ff-dz-name:empty{display:none}
.ff-dz-hint{font-size:12.5px;color:var(--muted);margin-top:6px;font-weight:600}

/* --------------------------------------------------------------------------
   16. MESSAGING - the only place blue is allowed
   -------------------------------------------------------------------------- */
.msg-shell{flex:1;display:flex;min-height:0}
.msg-list{width:320px;flex-shrink:0;border-right:1px solid var(--border);background:var(--card);display:flex;flex-direction:column;min-height:0}
.msg-list-head{padding:14px 14px 10px;border-bottom:1px solid var(--border-2)}
.msg-items{flex:1;overflow-y:auto}
a.msg-item{display:flex;gap:10px;align-items:center;padding:12px 14px;border-bottom:1px solid var(--border-2);transition:background .1s}
a.msg-item:hover{background:var(--border-2)}
a.msg-item.on{background:var(--blue-bg)}
.msg-item .nm{font-weight:800;font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.msg-item .pv{font-size:12.5px;color:var(--muted);font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:1px}
.msg-item.unread .pv{color:var(--dark);font-weight:700}
.msg-item .rt{margin-left:auto;flex-shrink:0;text-align:right}
.msg-item .dt{font-size:11.5px;color:var(--muted-2);font-weight:700;white-space:nowrap}
.msg-dot{display:inline-block;min-width:18px;height:18px;line-height:18px;border-radius:var(--pill);background:var(--blue);color:#fff;font-size:11px;font-weight:800;text-align:center;padding:0 5px;margin-top:3px}

.msg-pane{flex:1;display:flex;flex-direction:column;min-width:0;min-height:0}
.msg-pane-head{display:flex;align-items:center;gap:12px;padding:12px 20px;border-bottom:1px solid var(--border);background:var(--card);flex-wrap:wrap}
.msg-thread{flex:1;overflow-y:auto;padding:18px 22px;display:flex;flex-direction:column;gap:10px}

.cv-msg{max-width:74%;padding:11px 15px;border-radius:16px;font-size:14.5px;line-height:1.5;word-wrap:break-word}
.cv-out{align-self:flex-end;background:var(--blue);color:#fff;border-bottom-right-radius:5px}
.cv-in{align-self:flex-start;background:var(--card);border:1px solid var(--border);color:var(--dark);border-bottom-left-radius:5px}
/* Internal note: deliberately unlike a bubble (amber, dashed, full width) so
   staff never mistake it for something the customer received. */
.cv-note{align-self:stretch;max-width:100%;background:#FEF9E7;border:1px dashed var(--amber);color:var(--amber-d);border-radius:12px;font-size:13.5px}
.cv-note .cv-body{color:#5C4A16;font-weight:600}
.cv-note-tag{display:inline-flex;align-items:center;gap:4px;background:var(--amber);color:#3D3006;border-radius:6px;padding:1px 7px;font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.05em;margin-bottom:6px}
.cv-meta{font-size:11px;font-weight:700;margin-top:5px;opacity:.85;display:flex;align-items:center;gap:7px}
.cv-out .cv-meta{color:rgba(255,255,255,.9);justify-content:flex-end}
.cv-in .cv-meta{color:var(--muted-2)}
.cv-note .cv-meta{color:var(--amber-d);justify-content:flex-start}
.cv-media img{max-width:220px;border-radius:12px;display:block;margin-bottom:6px}
.cv-tag{display:inline-flex;align-items:center;gap:5px;background:var(--blue-bg);color:var(--blue-d);border-radius:var(--pill);padding:3px 4px 3px 10px;font-size:11.5px;font-weight:800}

.msg-composer{border-top:1px solid var(--border);background:var(--card);padding:12px 18px}
.msg-composer form{display:flex;gap:10px;align-items:flex-end}
.msg-composer textarea{flex:1;resize:none;border:1px solid var(--border);border-radius:var(--r);padding:11px 15px;font-family:inherit;font-size:14.5px;background:var(--bg)}
.msg-composer textarea:focus{outline:2px solid var(--blue-bg);border-color:var(--blue)}

/* --------------------------------------------------------------------------
   17. IPHONE SMS PREVIEW
   Deliberately uses system-ui, not the brand font - it is imitating iOS.
   -------------------------------------------------------------------------- */
.iph{width:300px;max-width:100%;background:var(--dark);border-radius:44px;padding:10px;box-shadow:0 18px 44px rgba(30,27,22,.22);margin:0 auto}
.iph-screen{background:#fff;border-radius:34px;overflow:hidden;position:relative}
.iph-notch{width:110px;height:22px;background:var(--dark);border-radius:0 0 14px 14px;margin:0 auto}
.iph-head{text-align:center;padding:8px 12px 10px;border-bottom:1px solid #ECECEE}
.iph-ava{width:38px;height:38px;border-radius:50%;background:var(--pink);color:var(--pink-ink);display:flex;align-items:center;justify-content:center;font-weight:800;font-size:15px;margin:0 auto 4px}
.iph-from{font-size:11.5px;font-weight:700;color:#3C3C43;font-family:system-ui,-apple-system,sans-serif}
.iph-thread{padding:12px;display:flex;flex-direction:column;gap:6px;min-height:220px;font-family:system-ui,-apple-system,sans-serif}
.iph-stamp{text-align:center;font-size:10.5px;color:#8E8E93;margin-bottom:2px}
.iph-bubble{max-width:86%;align-self:flex-start}
.iph-media img{width:100%;display:block;border-radius:14px}
.iph-text{position:relative;background:#E9E9EB;color:#000;border-radius:18px;padding:8px 12px;font-size:13px;line-height:1.4;word-wrap:break-word}
.iph-text::after{content:'';position:absolute;left:-5px;bottom:0;width:12px;height:12px;background:#E9E9EB;border-bottom-right-radius:14px;clip-path:polygon(100% 0,100% 100%,0 100%)}
.iph-text .iph-link{color:#0A7CFF;text-decoration:underline}
.iph-inputbar{height:30px;margin:6px 12px 14px;border:1px solid #D9D9DE;border-radius:var(--pill)}

/* --------------------------------------------------------------------------
   18. UTILITIES
   -------------------------------------------------------------------------- */
.avatar-rev{width:44px;height:44px;border-radius:50%;background:var(--pink);color:var(--pink-ink);display:flex;align-items:center;justify-content:center;font-weight:800;font-size:15px;flex-shrink:0}
.stars{color:var(--amber);letter-spacing:2px;font-size:15px}
.stars .off{color:var(--border)}
.muted{color:var(--muted)}
.muted-2{color:var(--muted-2)}
.row{display:flex;align-items:center;gap:12px}
.between{display:flex;align-items:center;justify-content:space-between;gap:16px}
.wrap-gap{display:flex;flex-wrap:wrap;gap:8px}
.mt-0{margin-top:0}.mt-8{margin-top:8px}.mt-16{margin-top:16px}.mt-24{margin-top:24px}
.hide{display:none}

/* --------------------------------------------------------------------------
   19. RESPONSIVE - single 900px breakpoint does the shell, minor ones after
   -------------------------------------------------------------------------- */
.menu-btn{display:none}
@media(max-width:900px){
    .pnl-side{position:fixed;left:0;top:0;z-index:60;transform:translateX(-100%);transition:transform .2s;box-shadow:0 10px 40px rgba(0,0,0,.15)}
    .pnl-side.open{transform:none}
    .pnl-inner{padding:20px 18px 60px}
    h1.pnl-h1{font-size:30px}
    .grid-3{grid-template-columns:1fr}
    .grid-4{grid-template-columns:repeat(2,1fr)}
    .grid-2{grid-template-columns:1fr}
    .menu-btn{display:inline-flex;position:fixed;top:14px;left:14px;z-index:50;background:var(--card);border:1px solid var(--border);border-radius:12px;width:40px;height:40px;align-items:center;justify-content:center;font-size:18px;cursor:pointer}
    /* Inbox collapses to one column; .thread-open swaps list for thread */
    .msg-list{width:100%;border-right:none}
    .msg-pane{display:none}
    .msg-shell.thread-open .msg-list{display:none}
    .msg-shell.thread-open .msg-pane{display:flex}
}
@media(max-width:760px){
    .ff-funnel{grid-template-columns:repeat(2,1fr)}
}
@media(max-width:560px){
    .int-meta{grid-template-columns:1fr}
    .toast-container{top:12px;right:12px;max-width:calc(100% - 24px)}
}
